Phyllis Scott

Phyllis Scott

Director of Operations

Phyllis Scott – As Director of Operations, Phyllis Scott provides oversight of agency housing programs and projects, works with the director to support development needs in developing and updating content to support marketing efforts. Certified as a trainer in 4 evidence-based practices, supervises and trains 15 employees, and ensures staff development and program performance. Qualifications: AA in Business Management, certified as an Alcohol and Drug Counselor via CAADE, and Certificated in: Therapeutic Community Treatment, Global Appraisal of Individual Needs, Government Performance and Results Act, Seeking Safety, Gender Responsive Strategies, Trauma-Informed Care, and Motivational Interviewing. Experience with: Twenty years of experience working with disenfranchised populations, in particular, homeless and formerly incarcerated women. Expertise includes Case Management, Drug and Alcohol Education, 12-Step Facilitation Therapy, and Trauma-Informed Care. Recipient of the League of Women’s “Voters Citizen of Achievement” Award and the Black Culture Foundation’s “Black Rose Award.”